Spotify version:
I held a discussion-based lecture earlier this summer that was rooted in Edgar Morin's theory, combined with real-world experience, focusing mainly on organizational complexity during incident response operations. The term "incident" is now widely used across different communities of practice. Incident can be defined through Morin’s work, a French philosopher and sociologist, by substituting a more subdued version of the word "crisis” with the word "incident,” which then takes on the meaning that it “merely allows someone to say that something is wrong.” Using Morin's words as a working definition of incidents makes it broadly applicable across various fields.
This discussion provides an early introduction to complexity before exploring advanced applications. Morin has been writing about complexity since 1974, making him an excellent source to start and finish a comprehensive look at complexity applied to incident operations. The goal is to define what complexity is and how to adapt management to it when it is present. Its findings are applicable across contexts. Whether you are interested in complexity or already have expertise, I believe you will enjoy it. The video version is below.
Contact: greg@operationalcoherence.com
